# How Hajjar Management Grew 170% Without Adding Staff Blog | LeasePilot [Blog](/blog)Business Case # How Hajjar Management Grew 170% Without Adding Staff Hajjar Management grew transaction volume by 170% without hiring additional staff by standardizing lease drafting across 100+ properties in 6 states. ![David Saltman](/_next/image?url=%2Fleadership%2Fdavid-saltman.jpg&w=3840&q=75&dpl=dpl_ByYGQUFkKUCm18Txx9yVAZK96Ktr) David Saltman CEO, Former CRE Attorney June 10, 20246 min readCopy link TL;DR Hajjar Management's lease templates had become uncontrolled, pieced together from multiple sources with excessive variations. After standardizing on LeasePilot, they grew transaction volume by 170% without adding a single person. One part-time admin now handles all lease drafting. § 01 ## [When Your Templates Are the Bottleneck](#when-your-templates-are-the-bottleneck) Most companies assume their lease templates are an asset. A foundation. Something solid that the team builds on. A senior executive at Hajjar Management had a different word for what their templates had become: > "Our lease templates had become uncontrolled, pieced together from multiple sources across different properties with excessive variations." Hajjar Management is a CRE development and management company founded in 1985, with 100+ properties across 6 states and more than 2 million square feet under management. Over the years, as the portfolio grew, so did the template problem. Different properties inherited different forms. Different sources contributed different language. What started as a few variations became excessive, and with that came risk. This is the same pattern described in [why your lease templates are a liability, not an asset](/blog/lease-templates-liability-not-asset). Templates diverge. Nobody notices until the variations create real exposure. But for Hajjar, the template problem was not just a risk issue. It was a growth constraint. > "Growth was constrained by how quickly our team could manually produce documents." That is the part that does not show up in a risk assessment. When every lease has to be manually assembled from uncontrolled templates, your transaction capacity is capped by your headcount. You can only close as many deals as your team can draft. And if the team is already stretched, which it was, growth stalls. § 02 ## [The Growth Story, Not the Time-Savings Story](#the-growth-story-not-the-time-savings-story) What happened next at Hajjar is not a typical automation story. Most automation stories are about doing the same volume faster. This one is about doing 170% more volume with the same people. Hajjar adopted LeasePilot in 2017. They standardized their templates across all properties and states. And then they grew. The numbers from Hajjar's experience: - **170% increase in transaction volume** - **0 additional hires** to handle that growth - **1 part-time leasing admin** now handles all lease drafting - **100+ properties standardized** across 6 states - **In-house attorneys redirected** to closings, litigation, and complex legal matters Read that second-to-last line again. One part-time leasing admin handles all lease drafting for a portfolio of 100+ properties across 6 states. That is not a theoretical capacity model. That is what Hajjar actually operates today. The same executive described the shift: > "All lease drafting is now delegated to a single part-time leasing admin with complete confidence in quality and consistency. We've grown our annual transaction volume by 170% without adding a single person." § 03 ## [What Happened to the Attorneys](#what-happened-to-the-attorneys) This is the part that matters most for teams thinking about this. The attorneys did not disappear. They got their time back. Before, attorneys were spending hours on document assembly, the mechanical work of finding the right template version, inserting the right terms, making sure the language matched the property and the state. That is not legal judgment. That is data entry. And it was consuming time that should have gone to higher-value work. After standardization, the attorneys were redirected to closings, litigation, and complex legal matters. The work that actually requires a law degree. This is the [lease drafting capacity problem](/blog/lease-drafting-capacity-problem) solved from a different angle. Instead of hiring more people to handle more volume, you free the people you have to do the work that matters. § 04 ## [Portfolio-Wide Consistency as a Growth Enabler](#portfolio-wide-consistency-as-a-growth-enabler) There was an outcome Hajjar did not anticipate. Once the templates were standardized and the system was in place, updates became instant. > "As you grow and learn requirements, updates apply across every property instantly. That kind of portfolio-wide consistency was something we didn't expect." Think about what that means for a growing portfolio. You discover a clause needs revision, maybe a state law changed, maybe you learned something from a negotiation. In the old world, that update had to be manually applied to every template version across every property. Some get updated. Some do not. The inconsistency compounds. With standardized automation, one update applies everywhere. Every property. Every state. Every lease going forward. The portfolio stays consistent as it grows, instead of diverging further with every new property added. For a company that grew transaction volume by 170%, that kind of consistency is not a nice-to-have. It is what makes the growth sustainable. § 05 ## ["When Can I Have a Lease?" "Tomorrow."](#when-can-i-have-a-lease-tomorrow) Nine years into using LeasePilot, the same executive described what the day-to-day actually feels like now: > "When a tenant asks, 'When can I have a lease?' I can say, 'Tomorrow.' That's amazing." That sentence is worth sitting with. A tenant asks for a lease. The answer is tomorrow. Not next week. Not "let me check with legal." Tomorrow. For a company managing 100+ properties across 6 states with more than 2 million square feet, that speed is not just convenient. It is a competitive advantage. Tenants notice. Deals close faster. The business moves at the speed of the market instead of the speed of document assembly. § 06 ## [What Nine Years Tells You](#what-nine-years-tells-you) Hajjar Management has been on LeasePilot since 2017. Nine years. During that time, they have grown their transaction volume by 170%, standardized across 100+ properties, and they did it without adding headcount to the leasing function. The lesson from Hajjar is not about saving time on individual leases, though that happens. It is about removing the constraint that prevents growth. When your leasing infrastructure scales with your portfolio instead of limiting it, the math changes entirely. One part-time admin. 170% growth. Zero new hires. Tomorrow. § Adjacent reading ## More from the ledger [§ 01NOV 04, 2024 Business Case ### How EDENS Cut One Hour Per Lease With Automation David Saltman6 MIN READ Read →](/blog/how-edens-cut-one-hour-per-lease-with-automation) [§ 02APR 10, 2026 Business Case ### Building the Business Case for Lease Drafting Automation David Saltman8 MIN READ Read →](/blog/building-the-business-case-for-lease-drafting-automation) [§ 03DEC 27, 2024 Business Case ### What Your Lease Data Is Telling You. If You Can Access It David Saltman7 MIN READ Read →](/blog/what-your-lease-data-telling-you) § See it in practice ## Reading about it is one thing. Watching it happen is another. See LeasePilot draft a lease in your team’s own templates, with your clauses and your defaults. [Schedule a Demo](/demo)